Submit your comment using the following form. Please do not submit trouble ticket via this form. If you are experiencing line trouble, please call 800-598-8223 and speak with a representative or leave a voice message. If you already have registered for an online account, you can log in "My Account" and report a trouble ticket via the "Account Detail" tab.

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Customer Service

Phone: 1-800-598-8223

Email: cs@ecntel.com

Hours: Monday - Friday, 8am-7pm PT *

* Our Office will be closed in observance of the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas.