If you have questions or experiencing the line trouble, please call us at 1-800-598-8223 to speak with a representative. Our friendly staffs are ready and waiting to assist you.

If you have an online account, you can log in "My Account" and report a trouble ticket via the "Account Detail" tab.

 Customer Service

Hours: Monday - Friday, 8 am - 6 pm PT *

Phone: 1-800-598-8223

Email: cs@ecntel.com

* Our Office will be closed in observance of the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas.